Terms and Conditions

1. Agreeing to these terms

These Terms and Conditions ("Terms") apply to your use of www.globalmotorcheck.com (the "Site") and to every vehicle or boat history report ("Report") you order from us. Global Motor Check is a trading name of Vara Lakshmi LLC, a registered company ("we", "us", "our"), and these Terms are between you and that company. The service is offered to customers in the United States and Canada for vehicles and boats registered in those countries. "You" means the person using the Site or placing an order.

Payments are processed by Stripe, our payment processor. Your purchase contract is with Vara Lakshmi LLC, not with Stripe, and any question about an order, a refund or a charge comes to us first.

By browsing the Site or placing an order, you agree to these Terms, our Refund Policy and our Privacy Policy. If you do not agree with part of them, please do not use the service.

2. What we provide

We compile digital vehicle history reports from public records, registered databases and published manufacturer data, obtained through licensed data providers, for the VIN, chassis number or license plate you give us or, on the Boat Report, the boat's HIN (hull identification number) or registration number. Depending on what exists for that vehicle or boat, a Report may cover:

• vehicle identity, specification and factory build data;
• reported mileage and odometer history;
• title records, accidents, junk, salvage and total loss filings;
• title brand checks such as flood, fire, theft recovery and odometer flags;
• manufacturer safety recalls and complaints;
• safety equipment, crash test ratings and fuel economy figures;
• warranty terms and projected cost of ownership.

The sections included in each plan are shown on our Pricing page and, for the vehicle plans, in the free sample reports. Not every vehicle has a record in every category. Where nothing has been reported, the Report will say so, which is a valid and complete result.

3. What a report is not

We want to be direct about this, because it is the single biggest source of misunderstanding:

• A Report is not a physical or mechanical inspection, and not a marine survey. We never see the vehicle or boat.
• It cannot detect wear, hidden damage, poor repairs or a fault that is about to happen.
• It cannot show anything that was never reported to a database in the first place.
• It is not a certification, a warranty, or a guarantee that a vehicle is sound.

Our honest advice: use the Report to spot red flags in a vehicle's paperwork history, then have the car inspected in person by a qualified mechanic, or the boat by a qualified marine surveyor, before you hand over any money. The two together give you a far better picture than either one alone.

4. Accuracy of information

We take reasonable care to pull accurate, current data, but our Reports depend on records maintained by third parties: government agencies, insurers, manufacturers, auctions and salvage operators. If one of those bodies has not reported an event, or has reported it late or incorrectly, that gap will carry through to your Report. We cannot warrant that information from third-party sources is complete or error-free, and any decision you make on the basis of a Report is your own. If you believe a Report contains a mistake, contact us and we will look into it.

5. Orders and delivery

• You are responsible for entering the correct VIN, chassis number or license plate (or, for a boat, the HIN or registration number), and the correct email address. We generate the Report from exactly what you submit.
• Reports are delivered as a PDF by email to the address given at checkout. Nothing is shipped and there is no account to log in to. Delivery times are: Basic and Boat Report within 2 hours, Premium within 1 hour, Gold and Platinum within 30 minutes, counted from when payment clears.
• Gold and Platinum include 5 and 10 Reports. Send us the remaining VINs or license plates whenever you need them by replying to your order confirmation email. Your Reports do not expire.
• Delivery is complete once the Report has been sent from our system, whether or not you open or download it.
• If a Report has not reached you and is not in your junk or spam folder, contact us and we will resend it.

6. Prices and payment

• Prices are shown on the Pricing page in US dollars and each order is a one-off payment. There is no subscription, no renewal, and nothing is charged again later.
• You can pay by debit or credit card, or any other method Stripe offers on the payment page for your country and device, such as Apple Pay or Google Pay.
• Canadian customers pay in US dollars too: your bank converts the amount and may add its own foreign transaction fee. That fee is set by your bank, not by us.
• An order is accepted when Stripe confirms your payment. We may decline or cancel an order, with a full refund, if we reasonably suspect fraud, if the vehicle or boat details are invalid, or if we are unable to produce the Report.

7. Cancellation policy

• There are no subscriptions, memberships or recurring charges, so there is nothing to cancel after you have paid once.
• You can cancel any order for a full refund at any time before the report has been generated and sent, by emailing info@globalmotorcheck.com with your order number.
• Once the report has been sent, the order is complete and can no longer be cancelled. The Refund Policy explains what happens if something went wrong.

8. Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms. In short: before delivery, or where the fault is ours, you get your money back. After delivery, the digital product has been supplied and is not refundable for a change of mind. Approved refunds go back to the card or payment method you paid with. Nothing in these Terms affects your statutory rights as a consumer.

9. Restrictions and eligibility

• The service is available only to customers in the United States and Canada, for vehicles and boats registered in those two countries. We may refuse or refund orders from anywhere else.
• You must be at least 18 years old, or the age of majority where you live, to place an order.
• Reports describe vehicles and boats. They do not contain the names, addresses or other personal details of past or present owners.
• A Report is not a "consumer report" under the US Fair Credit Reporting Act or any similar law, and you must not use it to decide anyone's eligibility for credit, insurance, employment or housing.
• We may decline an order where accepting it would break the law, including sanctions and export rules, or where we reasonably suspect fraud.

10. Promotions and discounts

From time to time we may offer a discount or promotion. Its conditions, including how long it runs and what it applies to, will be shown on the page where it is offered and before you pay. Unless that page says otherwise, a promotion cannot be combined with another one, has no cash value and cannot be applied to an order already paid for.

11. Acceptable use

Buying a Report gives you a personal license to use that Report for your own purposes, including showing it to a mechanic, a lender, or a buyer or seller of the vehicle. When you use our service, you agree not to:

• resell, republish or redistribute our Reports, in whole or in part;
• alter a Report and present it as genuine;
• submit deliberately false vehicle or personal information;
• use the service to harass, stalk or investigate an individual;
• scrape, copy or attempt to extract data from the Site by automated means;
• use the service for any unlawful or fraudulent purpose.

We may suspend or refuse service to anyone who breaks these rules.

12. Intellectual property

The Site, its design, our report templates and the Global Motor Check name and logo belong to Vara Lakshmi LLC or its licensors and are protected by copyright and trademark law. Buying a Report gives you a personal license to use that Report. It does not transfer ownership of the format, the layout or the branding. Vehicle manufacturer names and logos shown on the Site belong to their owners and are used only to identify the makes we cover.

13. Limitation of liability

To the fullest extent the law allows, Vara Lakshmi LLC is not liable for any indirect, incidental or consequential loss arising from your use of our Reports or the Site. That includes a purchase you regret, a resale value you did not expect, or a repair bill you were not anticipating.

Where liability cannot lawfully be excluded, it is limited to the amount you paid for the Report in question. Nothing in these Terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot legally be limited, and nothing affects your statutory rights as a consumer.

14. Service availability

We aim to keep the Site running at all times, but we cannot promise uninterrupted access. Maintenance, upstream data outages and technical faults can all cause delays. Where an outage stops us delivering a Report you have paid for, we will either deliver it late or refund you. That choice is yours.

15. Privacy

We handle your personal data as described in our Privacy Policy. We use Stripe as our payment service provider, and Stripe processes your payment details, including for fraud prevention, as described in the Stripe Privacy Policy.

16. Questions about a charge

If you do not recognise a charge from VARA LAKSHMI LLC, or something has gone wrong with an order, please contact us first by email, phone or the live chat on our website. We can almost always resolve it faster than a bank dispute. This does not affect your right to contact your card issuer.

17. Changes to these terms

We may update these Terms from time to time. The version published on this page at the moment you place an order is the version that applies to that order. The "last updated" date at the top always reflects the current version.

18. Governing law

These Terms are governed by the laws of the United States and of the state in which Vara Lakshmi LLC is registered. If you are a consumer, you also keep any protections that the law of your US state or Canadian province gives you and that cannot be waived. If part of these Terms is found unenforceable, the rest continues to apply.

19. Getting in touch

If something here does not make sense, or you want to check whether a particular use is allowed, just ask by email, by phone or through the live chat on our website. We would much rather answer a question up front than sort out a misunderstanding later.

Business

Global Motor Check (operated by Vara Lakshmi LLC)

Email

info@globalmotorcheck.com

Phone

+1 (801) 215-9361

Website

www.globalmotorcheck.com

Card statement

VARA LAKSHMI LLC